DropShipDirect.com explicitly provides its Wholesale Distribution services only to DSDI™ authorized Resellers and Vendor partners. These B2B Services include merchandise distribution, supply chain dropship fulfillment, logistical outsourcing, inventory management, information resources, and e-commerce services. Our comprehensive DropshipSelect Service is designed to serve the needs of our customers .... from the manufacturer and artisan to the reseller. DSDI™ reserves the right to change prices and/or cancel orders at any time. Cell Phones are guaranteed against defect, but no guarantee is made for compatibility with specific cellular service carriers.
DSDI™ strictly FORBIDS reseller websites from promoting DropshipDirect.com merchandise if said website is also displaying pornographic, graphically violent, and/or other offensive material. Threats or profanity of any kind made to DSDI™ or its representatives will not be tolerated. DSDI™ retains full authority to cancel Reseller account status without prior notice, for any reason. Because of the sensitive nature of wholesale pricing levels, DSDI™ prohibits disclosure of its price information by Reseller customers to all third parties. All customer pricing should be considered CONFIDENTIAL and treated as such.
Order cancellations of any kind related to E-commerce design services may not be cancelled after 24 hours of placing an order.
Certain manufacturers require minimum retail selling price levels (ie "MAP") for their merchandise. All DSDI™ Resellers must follow these pricing guidelines, which may be found by logging into your Reseller Account screen here: https://dropshipdirect.com/warehouse/pricereq.php
Shipping & Returns
Current Shipping Terms are viewable at http://dropshipdirect.com/warehouse/shipping.php The latest Returns and Warranty policy is posted at http://dropshipdirect.com/warehouse/returns.php.
Product Images License
Currently authorized DSDI™ Resellers are given provisional rights to use any and/or all product photographs and images found at DropshipDirect.com. However, under NO conditions may photos and/or DropshipDirect.com images be used except for the express purpose of promoting said merchandise for resale to customers. Product images may not, under any circumstances, be placed on personal websites and/or used outside internet-based sales (unless with prior written consent from DSDI, INC).
Product Content License
Currently authorized DSDI™ Resellers are given provisional rights to use any and/or all product descriptions and related fields found at DropshipDirect.com. Said information is the copyrighted intellectual property of DSDI INC and may only be used to promote said merchandise for resale and wholesale purchase from DSDI INC. Product descriptions and related fields may not, under any circumstances, be placed on personal websites and/or used outside the wholesale purchasing relationship between DSDI™ and its Reseller customers (unless with prior written consent from DSDI, INC).
Communication with Manufacturer Organizations
DSDI™ is an authorized wholesale distributor for the various manufacturer brands presented at the DropshipDirect.com website. DSDI™ highly discourages direct correspondence between Reseller customers and its manufacturer vendor organizations, as difficulties likely arise due to redundant communication within the supply chain. DSDI™ reserves the right to terminate customer accounts should manufacturer communication persist by the customer. However, end consumers of merchandise are always welcome to contact manufacturers for additional product information, if desired.
The following items/services may not be resold (unless otherwise approved by DSDI INC): DropshipDirect.com E-commerce Services, Website Design, Website Hosting, eFolderz.com Image Sharing Services, Reseller Membership Access to DSDI INC and its properties, and any/all other service-based offerings provided by DSDI, INC (and DropshipDirect.com).
DSDI™ does not accept the following payment methods (for inventory ordering): PayPal, Western Union, Escrow Services. Visa and MasterCard are acceptable payment methods for U.S., Australian, and Canadian Reseller Accounts only. Bank Wire Transfers require an additional inbound $15.00 fee which is required by the banking institution. Personal and/or company checks require up to 7 business days to clear prior to order processing, whereas bank wire transfers and money orders require 1-2 business days. DSDI™ forbids using the credit card of another party for order fulfillment purposes. If you and/or your organization is using a credit card not associated with the name of the primary Reseller contact person, DSDI™ must have signed authorization on file in order for us to be able to accept payment from said party. For payments made via credit card, DSDI™ charges its customers immediately once an order is placed.
Effective 4/06/07, all order cancellation requests made after 2 business days from the date and time order was placed will incur a 2% cancellation fee (based on order total). Exceptions to this policy include cancellation requests related to unexpected shipping delays. If an order does not ship within the originally specified time frame (i.e. 3-5 business days, or later if otherwise specified), no cancellation fee will occur.
DSDI™ promptly refunds all cancelled order transactions within 2 business days of the original Reseller cancellation request date. Please note that back-order refunds more than thirty (30) days old based on original order date are refunded via DSDI INC company check (and delivered via USPS first class postal mail). All available funds associated with a positive account balance will expire after 365 days of order inactivity, and may not be used toward future purchases.
Reseller Tax Identification
DSDI™ requires each customer to furnish either a Federal Employer Identification Number (EIN), commonly known as a "Federal Tax ID", or the Social Security Number of a principle owner within their respective organization. In certain cases, DSDI™ may seek additional tax permit information, such as Resale Certificates for Reseller customers based in California.
Domain Rental Licensing
The "lessee" agrees to make a one time payment of yearly rate. Failure of written notice or commitment to renew this rental agreement within 45 Days of the expiration date will constitute a cancellation of this agreement and continued use of the domain name. New Rental Agreements are available with written notice or commitment of New Yearly Rental Agreement. The lessee acknowledges that DSDI INC as the owner of this domain name, SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATING TO THE USE, OR THE INABILITY TO USE, THE DOMAIN NAME, OR IN ANY OTHER WAY RELATED TO THE DOMAIN NAME. This includes the free services of domain name forwarding and email forwarding since those services are provided by a third party whom the name is registered with and is outside of the control of DSDI INC. It will be the sole responsibility of the lessee to check that the services of the name are working correctly. Any DNS, domain name forwarding, or email forwarding changes will be made within 10 days of notification from lessee.
THE DOMAIN NAME MUST BE FOR LEGAL USE ONLY. Spamming will not be tolerated. Spamming, Hate sites, Warez, etc... while in rental with our domain will forfeit and render this agreement null and void immediately. (This means: We pull the domain first and ask questions later without prejudice or refunds.) The domain name lessee hereby represents that the domain to be listed does not interfere with the rights of any third party, and that the domain is not being rented for any unlawful purpose.
The lessee will have Exclusive Rights to this Domain Name and that DSDI INC cannot sell, rent, transfer, or convey the Name to any other person or entity during this Rental Period*. (*Except for Copyright Protection Issues)
The domain lessee understands that DSDI INC will abide by any competent court order regarding the posting, listing, or rental of any disputed domain, and agrees that DSDI INC shall not be held liable in any way for the actions ordered by the court.
DSDI, DSDI logo, DROPSHIP DIRECT, STRONGEST LINK IN THE SUPPLY CHAIN, and ONE SOURCE FITS ALL trademarks and service marks and other DSDI logos and product and service names are trademarks of DSDI Inc. (the "DSDI Marks"). Without prior permission from DSDI, you agree not to display or use in any manner the DSDI Marks.
State of Oregon, U.S.A. law (IP and other law) governs this entire agreement. This instrument shall represent the entire Agreement between the parties hereto; any other or prior understandings or agreements being hereby canceled, having no further force and effect thereof. This agreement may not be assigned or transferred in any manner by either party without prior written notification.
Indemnity. DSDI™ customer hereby agrees to defend, indemnify, and hold harmless DSDI INC, its officers, directors, employees, and agents, for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or demand arising out of or related to account activity with DSDI INC. Such claims shall include, without limitation, those based upon intellectual property trademark or service mark infringement, trade name infringement, dilution, tortuous interference with contract or prospective business advantage, unfair competition, defamation or injury to business reputation.