This policy last updated: 02/18/10 Dropship Direct™ (DSDI™) is committed to its Member Resellers and will do its best to always ensure high-quality shipping transactions.To learn about INTERNATIONAL SHIPPING POLICIES, CLICK HERE. DSDI™ does not dropship individual quantities outside the United States at this time (excluding certain merchandise). PLEASE GO HERE TO VISIT OUR FULLY UPDATED, NEWLY DEDICATED RETURNS POLICY PAGE. Because DSDI™ works with many manufacturers and international sources, delivery time and shipment availability may vary from one product to the next. However, the vast majority of our merchandise is shipped via UPS or FedEx Ground within THREE TO FIVE BUSINESS DAYS of ORDER PLACEMENT.If your company desires to ship an item outside the United States (including Alaska & Hawaii), please contact us in advance to confirm accurate shipping costs. Some items within the DSDI™ Warehouse are directly imported from our overseas warehouses. In these cases, we may require Express Air delivery services only. Also, some items are hand-crafted and require 2-6 weeks for production time. If you have any questions regarding shipping restrictions and product availability limitations, please refer to the product listing page for your interested item. SHIPPING RATES Shipping costs are retrieved by placing the item in the shopping cart and proceeding to checkout. You do not need to actually place an order during this step. The shipping prices are for the 48 contiguous United States. Alaska and Hawaii need to be calculated manually, via support ticket request. By default, we charge at or below UPS Ground rate fees based on product weight. You may verify this by visiting http://www.ups.com. Certain products may have shipping costs that are calculated via "flat rate". This shipping method data is freely downloadable via the Inventory Export Tool at https://dropshipdirect.com/warehouse/vendor_export_speedup.php. For faster shipping, please request as needed and we will provide appropriate quotes prior to any order being placed. Oversized items, such as furniture, need to be manually calculated. We can only ship bulk quantities items, of any kind, overseas. FREE SHIPPING offers are valid only for deliveries inside the U.S. 48 contiguous states. Costs will still apply for deliveries to Alaska and Hawaii. To determine these costs, please send an inquiry to http://dsdir.com/support
. In order to request faster shipping for an order, do the following: 1) Add the item(s) to your shopping cart. 2) Click the VIEW CART CONTENTS LINK3) Click the link called NEED TO ADD MONEY TO YOUR ACCOUNT?4) DSDI™ always charges standard UPS Ground rates by default. For a faster method, go to UPS.COM and calculate the price shipping from zipcode 97367 to your destination zipcode. IMPORTANT: Product weight must be accurate! Also, specify shipment is for RESIDENTIAL DELIVERY while doing customer dropoff (NOT bill-to UPS account). 5) Take the difference of the faster method shipping cost and the amount we have already quoted for Ground. Add the difference between these amounts via your ADD MONEY TO ACCOUNT link mentioned above. 4) Mention in order comments what the additional money is for (ie UPS 2nd Day, 3-Day, etc) NOTE: You may only request faster UPS methods, not USPS Priority Mail. | SIGNATURE REQUIRED DELIVERIES For certain product lines, DSDI™ requires signature on delivery to minimize potential delivery fraud. If the receiving party (i.e. Reseller or their customer) waves the signature required for order delivery, DSDI™ takes no financial responsibility for the "lost package liability". If a signature waiver is required, DSDI™ will need said statement in writing. It can also be stated within order comments for any specific transaction. Verbal notification will not be accepted.DSDI™ currently requires signatures for the following manufacturer line(s): Alpen Please note that DSDI™ does not offer signature on delivery for shipments unless specified above. | SUMMARY OF POLICY CHANGES To view the entire log of changes made to this policy, please visit the System Updates Archive. |